Trouble with Backup.

Question:

When I attempt to back up my company to cd or floppy I get a message that I do not have permission to open the file and that I must get permission from the owner or administrator. I am the owner/administrator and have set my self up in set users as such complete with password. I can only back up to my hard drive. Any suggestions?

Answer:

First log on with the user mane "Admin" and the password that you set up when you created the file. If you still have the problem I would have to say that the problem is not with QuickBooks. Check with your network administrator.