Friday, April 23, 2010
Why are Payments in the Wrong Bank Account?
I run two bank accounts in Quickbooks. One was only active for 1 month, . I have invoices showing up randomly in that check registry. I have not used that bank account since June 2009 yet I have invoices showing up in that registry in Feb 2010. Any idea how an invoice would show up in the check registry?
First understand that invoices don't post in the check register, the payments do. Therefore it appears that the applied payments are being posted to the wrong bank account.
There are two places where you choose the bank account for customer payments (depending on whether or not you use the Undeposited Funds option):
1. If you use Undeposited Funds - Go to "Make Deposits", select the payments you are applying in the dialog box and say OK. Now notice in the upper left hand corner there is a "Deposit To" drop down box. Make sure that the correct bank account is selected.
2. If you do NOT use Undeposited Funds - Go to "Receive Payments". Again there is a "Deposit To" drop down box. Make sure that the correct bank account is selected.
Just a suggestion. If you have closed this bank account, you can keep this from happening in the future by making the unused account inactive. Inactive accounts will no longer be an option in the "Deposit To" boxes. To make any account inactive in QuickBooks, open the Chart of Accounts, right click on the desired account, and select "Make Account Inactive". This is better than deleting an account because it can be reversed later if needed.