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Friday, July 01, 2005

QuickBooks Data Loss Problem.

Question:

I had a win 95; QuickBooks 4.0 computer which crashed. I’m trying to restore my 4.0 and the company data to a win 98se computer. I am able to copy the QuickBooks 4.0 with no problem, but the one data file that I am able to restore successfully, is current to only 2003. The other two files (one of which is my more current data file) won’t allow me to copy it because it says it’s a read only file (can’t change the attributes either). My backup 4-floppys won’t restore either, they get through two floppy disks and the restore process begins all over from start. Help!!!!! Steve

Answer:

I have a few possibilites to consider. First, the file that is telling you that it is read only, is it a .QBB file or a .QBW file? If it is a .QBW file, these cannot be restored, it is a working file...not a backup. The problem with your disks, may be that the files have gotten corrupted. I have seen this with floppy disks. I reccomend that you use a CD-RW Drive, ZIP drive, or a USB Hard drive...I see problems with these much less frequenly.

This is something that you may need Intuit's help with. They may be able to help you get the .QBW file and it other componants off your old hard drive.

Otherwise you may have to rebuld your 2004-2005 data...Not Fun.

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